REFUND POLICY

Returns Policy

1. Our Return Guarantee
If you are not completely satisfied with your purchase, you may return eligible items within 14 days of delivery for a refund or exchange, provided they meet our return conditions.

2. Return Conditions
To be eligible for a return, items must be:

• Unused, in their original packaging, and in the same condition that you received them.

• Accompanied by proof of purchase (order confirmation or receipt).

3. Non-Returnable Items
Certain items are final sale and cannot be returned, including:

• Custom or made-to-order furniture

• Discounted or sale items

• Gift cards and promotional products

4. Return Process
To initiate a return:

• Contact our Customer Service team at [insert email or phone number] with your order number.

• We will provide you with instructions for shipping the item back to us.

• Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

5. Refunds
Once we receive your return, we will inspect the item and notify you of your refund status. If approved, your refund will be processed, and a credit will be applied to your original payment method within 7-10 business days.